Reliable Under Counter Ice Maker Repair Services

Ice Maker Repair Guide

Built-in and undercounter ice makers are a must in Palm Beach County homes, especially for entertaining. When ice production slows down or stops, the cause is usually a water supply, freezing or component problem that a technician can pinpoint quickly.

Ice Maker Not Making Ice

Check that the ice maker is turned on and the water supply valve is open. If it still won’t produce ice, the inlet valve, water pump, sensors or control board may need attention. Our post on Sub-Zero ice maker not working explains common causes.

Small, Hollow or Cloudy Ice

Low water pressure, a clogged filter or scale buildup in the water system often produces poor-quality ice. South Florida’s hard water makes regular cleaning and descaling important.

Water Leaking Around the Unit

Leaks usually come from a blocked drain, a cracked line, a failed drain pump or a stuck inlet valve.

Ice Melting in the Bin

Undercounter ice makers are designed to let some ice melt slowly. If the bin melts faster than it fills, the refrigeration system, a fan or the door seal may not be working properly.

Unusual Noises

Grinding, clicking or loud humming can point to a failing water pump, fan motor or harvest mechanism.

Brands We Repair

We repair Sub-Zero, Scotsman, Viking, Thermador, Monogram, KitchenAid, Whirlpool and other undercounter and built-in ice makers, along with the ice makers inside Sub-Zero and other refrigerators. Outdoor ice makers are covered on our outdoor kitchen repair page.

Repair or Replace?

Undercounter ice makers are fitted into cabinetry and often matched to the rest of the kitchen, so repairing a failed pump, valve or sensor is usually much simpler than replacement. Our guide on when repair makes more sense than replacement explains how to weigh age, repair history and parts availability.

Ice Maker Repair FAQs

How often should an ice maker be cleaned?

We recommend cleaning and descaling at least once or twice a year in Palm Beach County, where hard water leads to scale buildup.

Why does my ice taste or smell bad?

Stale water lines, an old filter or a dirty bin are common causes. Replace the filter, discard old ice and clean the bin. If the problem continues, the system may need a professional cleaning.

How long does a new ice maker take to make ice?

Most need several hours to a full day to produce a full bin after installation or after being turned back on.